How do I contact Consumer Support Team?
You can contact our Consumer Support Team different ways:
- Email us at hello-uk@convo.io
- Call or live chat on Widget (wait for the pop up)
- Via Community Directory


Our Consumer Support Team will be reaching out to help you get the most from your Convo.
We’ll start by emailing you, but if you’d prefer a different way to connect, just let us know - we’re happy to communicate in the way that’s most comfortable for you.
Our consumer support hours are Monday - Fridays from 9am - 6pm.
Saturday and Sunday closed.
