Why inclusion is a win-win
Convo, a deaf-led company, makes communication accessible through Video Remote Interpreting (VRI). In the UK, there are over 14 million deaf and disabled people. Of these, around 87,000 use BSL as their first language, and more than 150,000 people use BSL every day. Too many are still excluded from services and everyday interactions. By partnering with Convo, you can turn compliance into real inclusion — building trust, loyalty, and stronger communities. Accessibility doesn’t have to be complicated or costly. With Convo, it’s simple and seamless.
Inclusion That Just Works
At Convo, we believe access belongs to everyone. As a deaf-led company, we know what it feels like to be excluded — and we’re here to change that. Convo VRI makes communication simple, seamless, and available whenever it’s needed.
Why Inclusion Matters
A Hidden Majority
There are over 14 million deaf and disabled people in the UK — that’s one in five of the population. Yet barriers in communication and access mean too often people are excluded from services, healthcare, education, leisure, and community life.
👉 READ ON: Scope – Disability facts and figures
Accessibility Benefits Everyone
When access is designed in, it doesn’t just help deaf and disabled people — it creates smoother experiences for everyone. From clear communication to flexible services, inclusive design is simply good design.
👉 READ ON: UK Government Inclusive Design Hub
Lead in Community Inclusion
Many organisations in the UK talk about diversity, but deaf and disability inclusion often gets left behind. Choosing accessibility — whether through interpreting support, visual communication, or accessible tech — makes you a leader in community inclusion.
👉 READ ON: Business Disability Forum – Why disability inclusion matters
More Than Compliance
The Equality Act 2010 requires reasonable adjustments, but genuine inclusion goes further. It’s about creating spaces, services, and communities where people don’t have to ask for access — it’s already there.
👉 READ ON: Equality and Human Rights Commission – Equality Act guidance
Belonging Builds Loyalty
When deaf and disabled people feel included — whether that’s at an event, in a shop, or on a video call — they come back. Inclusion builds trust, strengthens communities, and creates loyalty that no marketing campaign can buy.
👉 READ ON: Scope – Disability and everyday life
Busting Myths
Accessibility is not complicated or expensive. Myths that “it costs too much” or “there isn’t demand” continue to hold organisations back. In reality, tools like Convo VRI make access straightforward and affordable — while opening the door to millions who are too often excluded.
👉 READ ON: ACAS – Disability myths and guidance for employers
Everyday Success Stories
From ordering a coffee to calling the GP, from joining a community meeting to attending a festival — millions of deaf and disabled people are ready to participate fully. Convo VRI makes it possible for inclusion to be part of the everyday.
👉 READ ON: Convo UK – Stories of access (link placeholder for your own case studies page)
Ready to Make Inclusion Simple?
Get in touch with Convo today and see how we can help you open the door to true accessibility and unlock conversations.