Access Solutions
Guides and support for deaf users of Convo from getting started with the app and Access to Work, to using features like Videomail, Connect Audio, and international calls.
Getting Started
Access to Work
FAQ's
- Meet our Consumer Service Support Team
- What do Convo do?
- Why should I use Convo for VRS?
- What is Video Relay Service (VRS)?
- What to do with your Convo number?
- What are your customer service hours?
- How do I have face-to-face conversations using Convo?
- Hearing caller's experience
- Deaf Ecosystem
- International Calls
- Can I ask for a specific interpreter?
- Waiting in the queue
- I forgot my Convo number
- What is the Deaf Ecosystem and why should I care?
How do I?
- How do I receive calls?
- How do pre-book BSL interpreter for my meeting?
- How do I see my Call History?
- How to get Interpreters for online meeting?
- How to I work with a VRS interpreter?
- How to I get an Interpreter?
- How to I make a call?
- How to set up Notifications
- How do view my video messages?
- How to I use Community Directory?
- How do I to switch between packages?